In the beginning, things were very simple. When TVTI opened our business in 1999 it was “entrepreneurship on a budget” and our goal was making sure that clients loved our service. Client needs were pretty straight-forward. They wanted to make sure their home VCRs worked with their cable TVs – and our business clients wanted background music and paging systems. That was then.
Today, the ever-changing world of technology is more robust, more complex, more automated and more integrated. That’s why TVTI’s clients, from the most tech-challenged homeowners to developers of large multi-dwelling buildings, medical buildings, and office complexes, rely on TVTI because TVTI knows how to make complex systems, for both home and office, easy to manage and easy to use so you can get back to watching that exciting movie or sharing that innovative new business concept.
TVTI has grown in both stature and capabilities since those early days. In addition to fabrication and installation, our services have expanded to include:
- Project Consultation – and our special TVTI process
- Home and Office Automation and Control Systems
- Specialized Communication Technologies such as Videoconferencing
- Lighting Control Systems
- Motorized Window Treatments
- Outdoor Entertainment Systems
- Green Technology Expertise
- Digital Signage and Video Walls
At TVTI, we’re proud to say that our clients, partners and employees have been with TVTI for many years…and that says volumes about the value and service TVTI provides. TVTI is flexible (we can get in tight corners), innovative (we can think on our feet), client-focused (it’s all about you) and creative (we love problem-solving and coming up with solutions that work). Just ask TVTI’s satisfied clients. Or, for a slightly different perspective, ask Jesse, our office mascot.
What can you expect when you choose to go with TVTI? We are casual and relaxed, but experts in our field. We know that keeping our clients happy is the most important thing, so a custom experience is what we strive to provide. After meeting with you and discussing your unique needs, we present a customized plan with several solutions, complete with color illustrations of your home or business so that you can actually visualize what we recommend.
This makes it easy to ask questions, make decisions and avoid misunderstandings that could come up later if our wires get crossed (pardon the pun — we’re the wire and cable guys). The experience of getting to know your needs and matching them with our creative solutions is what we are all about.
From the moment you walk into TVTI’s offices, you’ll notice that something is a bit different. We’re casual, relaxed and low-key. But TVTI maintains a pretty quick pace and will do whatever it takes to make our clients happy.
And then there’s Jesse. He’s a dog. But shhhhh! Don’t tell him we said so. He thinks he manages the place! He’s our reminder not to take life too seriously – and that everything is better with fun, exercise, and a good scratch behind the ears.
That’s what really sets us apart from the guys down the street or across town: combining our expertise in technology with a down to earth approach. We believe in getting to know your needs and matching them with our creative solutions, — in ways that are easy to understand and discuss. Our clients love our very accessible style of doing business on even the most complex projects.
TVTI took great care with the design and implementation of the human interface systems at the new Advocate Center. The installation was smooth, timely, and the support afterwards has been exceptional.
Brady Tieman, United Center
Absolutely would recommend. The ability to install the stuff without ANY necessary dry wall repairs is awesome. We can’t be happier with the way everything looks or sounds and I’m sure we will get questions from friends and family and would be quick to refer them to Tunnel Vision. I liked how easy it was to get an appointment and how quickly it was to install the stuff. What I disliked is that the techs did not educate me on the operation of the brackets I had chosen. Discussing how things get mounted, how I can swap out a TV and what each individual component of the bracket is responsible for would have been a nice tutorial. I got that information when I asked for it, but it should be offered up to the customer without being prompted.
Evan Schussel, Chicago, IL
I would definitely recommend Tunnel Vision. Both workers were very thorough and made sure not to cut any corners. Excellent job!
Rod Capello, Chicago, IL
The guys did a great job installing my system. They showed up on time, worked efficiently, and helped me understand how to operate the new technology. I was extremely satisfied with the work! Very responsive team. Good product and knowledgeable staff.
Charlene Bonvissuto, Chicago, IL
Very responsive to my requests for scheduling. First class work; provided good recommendations.
Deb Huttenberg, Chicago, IL
Our project was quite complicated, because they had to build such technically advanced systems into a hundred-plus-year-old home, but they did a great job working within the confines of the house. They’re willing to work with all budgets
Julie Latsko, Chicago, IL
I am very happy with the professionalism and team work of all the technicians who work for tunnel vision. Everyone works well together and takes a sincere interest in customer satisfaction. David, Brandon, Rashid, Joe, Miriam, Rose and the two field technicians (I do not recall their names) who set up the speakers and Lutron shades are all fabulous. Friendly, courteous, professional, knowledgeable staff who take pride in their work and are successful at troubleshooting when problems occurred. I feel I can count on tunnel vision for any future work or trouble shooting that may be needed. You stand behind your work and are customer focused. Thanks to everyone
Larry and Barbara Weldon, Chicago, IL
Everyone is pleasant and knowledgeable. I was able to have wires and cables installed for three TVs without any damage to my walls. I can’t even tell that they worked in the walls at all. Overall, I am very pleased with the entire process.
M Viglione, Chicago, IL
I just wanted to let you know how happy I am with the Lutron shades that Tunnel Vision installed last month. They look great and add a unique quality to my apartment. The blinds look better than I had even hoped. I really appreciate your help throughout the process. I have a few friends who have expressed interest in similar installations… I will definitely recommend that they contact you when they’re ready to move forward. Thanks Again!!
Josh Knipp, Highland Park, IL
You guys are great to work with and the quality of your work is terrific!
Larry Stern, Chicago, IL
Adding security cameras to my apartment buildings from Tunnel Vision was the best decision I have made in the years. My tenants feel more secure and our rate of break ins have almost disappeared. The Tunnel Vision team was very professional, courteous and delivered what was promised in a timely fashion. Great Job!!
Stuart Miller, The Miller Group Real Estate
We have been doing business with Tunnel Vision for over 10 years now on a continuous series of major projects. They have consistently met our expectations, introduced us to new technology along the path and serviced our buyers respectfully and thoroughly. I would highly recommend them to you and would be happy to speak personally about their performance.
Matthew Walsh, CEO, The Walsh Group
Nothing less than an excellent experience. This company replaced a previous provider that I believe performed unethically and disabled my system. Tunnel Vision has been responsive, professional and fairly priced for the work they have done (no, not cheap at all, but this type of work isn’t). You have my strong recommendation to give this group a call for Control4 service.
Marc Sotkiewicz, Chicago, IL
CEA TechHome Member
CE PRO TOP 100 Custom Integrators
Lutron Diamond Dealer
Control 4 Pinnacle Dealer
U.S. Green Building Council